Brading Roman Villa is one of the finest Roman sites in the UK. Our award-winning Visitor Centre and Museum offers a unique insight into Roman life in Britain from beautifully preserved mosaic floors to an extensive collection of Roman archaeology.
We are excited to welcome you back and we want to make your visit as safe and enjoyable as possible. This means there will be some changes to the way you visit.
We are admitting fewer people into the museum and grounds, so we can provide a safe and enjoyable experience for everyone. We are currently operating with fewer staff and volunteers than previously so we appreciate your assistance during your visit.
At the moment, the museum can only be entered if you have a pre-booked ticket – please see details set out below.
Please be aware that some areas of the museum and visitor centre will be closed until it is safe to open them. These include:
- The Café
- The temporary exhibition room
- The education and activity space
How to book:
- Please book tickets using our online booking system.
- The museum will only be able to allow a set amount of people in at one time. This means we will have timed slots lasting for 1 hour, which you can choose when booking. This will give you enough time to arrive, enjoy the museum and leave in time to allow the next booked slot to enter safely.
- Before your booked time slot, you may enjoy the grounds whilst adhering to social distance guidelines and do not congregate around the main doors. Queuing for entry will be at 2m spaces located outside, under partial cover, so please be prepared to stand out in the Great British weather during this short time. This system will allow other visitors to leave the museum at a safe distance.
- Every Monday we will release new bookings for new dates later in the week. You can book up to midnight the day before you’d like to visit.
- At present, if you do not have a ticket you will not be admitted. However, we will be keeping this and all the other guidelines under review.
- Online bookings are available here.
- For groups of 10+ and Friends of Brading Roman Villa, please contact the museum in advance to book your visit. Email: email@example.com or tel: 01983 406223
- Due to limited spaces, we’re asking that you only book once in a week to allow others a chance to visit.
When you arrive:
- To comply with government guidance, you will be required to wear a face covering to enter the museum. This is because the entrance to the museum is via the shop. (This does not apply to under 11s or people excluded due to health conditions).
- Please arrive within 10 minutes of the start time of your ticket. You may need to queue for a short time while tickets are checked. If you arrive late, we’ll not be able to guarantee you immediate entry. Entry will be at the discretion of our staff based on the number of people already in the building and grounds. Unfortunately, we are not able to provide refunds for any no-shows or late arrivals.
- Please have your ticket ready to show our staff either on your phone or a printed copy.
- Our visitors are the heart of our business and we want you to enjoy Brading Roman Villa safely. In order to help reduce the risk of a local outbreak of coronavirus, we are taking contact details of all visitors, as well as recording the time of entering the museum. In line with guidance issued by the government, we will keep your details for 21 days. We will only share them with NHS Test and Trace, if asked, in the event of a fellow visitor testing positive for coronavirus. Your cooperation in helping us to keep our visitors, staff and the wider community safe is greatly appreciated.
- We would also ask that those who are eligible to apply Gift Aid to their ticket price of entry, complete the short form available when your ticket will be checked. Gift Aid is really important to us and helps with our sustainability and for you to support us further.
During your visit:
- You will be required to wear a face covering to enter the museum.
- For all our safety you are required to please follow government advice around social distancing when you visit. There are 2m space markers around the museum to help aid you. Any children in your group must be supervised at all times.
- Our staff will greet you at a distance. They will be wearing facemasks and will have a screen at the till point. They will indicate where the start of our one-way system is for your visit.
- Unfortunately, some spaces are closed until it is safe to open them including the café, education & activity room and the temporary exhibition space.
- You are welcome to bring your own food and drink to the outdoor area of our site and make use of our picnic areas, but we ask you please take all rubbish away with you.
- Please use contactless payment when visiting.
- We encourage you to use the hand sanitisers around the site.
- We have increased cleaning in all public areas and especially in areas of high contact.
- Toilets are regularly checked and cleaned and we ask you to observe a maximum of two people, socially distanced or one family group in at one time. Please wash your hands thoroughly and use hand sanitisers throughout your visit.
- If you have any of the symptoms of coronavirus, or if you have been in contact with anyone that has had the virus in the last 14 days, please do not visit the museum and contact 111 for advice.
- Given the need for safety for all of us, we thank you for observing these guidelines whilst visiting the villa, which will help us to continue to be a safe place for everyone to visit and enjoy.
We thank you for all your support. We look forward to welcoming you back and will keep these guidelines under review as the situation allows.
Are you open?
We are pleased to announce that we are now open on selected dates throughout August and September.
Is my ticket for a specific day and time?
Yes, all tickets are valid only on the specified date, and entry will only be permitted during the one-hour time slot stated on your ticket, however, visitors can enjoy the outside grounds, whilst observing social distance guidelines, until closing time (3pm).
NB: Entry will only be allowed via pre-booked tickets.
Will my time in the museum be restricted?
Yes, we ask you to book a specific time and date for entry, so we can manage visitor numbers on-site.
I am a Friend of Brading Roman Villa Member, do I still need to book and will I have to pay?
If you are a Friend of Brading Roman Villa Member you will still be able to visit for free, but we will need you to book in advance a timed entry ticket by phone in order for us to manage numbers and keep to the government guidelines. This ticket will be free of charge. You will need to present your membership card. If you are visiting with non-Friend members they will have to book via the website as usual. If you cannot keep your booked slot, please let us know as soon as possible so your space can be used by a paying visitor.
Do you offer refunds?
Unfortunately, we are not offering refunds. Tickets are non-refundable even if they are unused.
Why is there a booking fee on my tickets?
Due to Covid 19 restrictions and guidelines placed on the museum for reopening safely and to help reduce the amount of contact between staff and visitors a new online ticket system has been introduced. The booking fee helps to cover our costs for using this system which means the full ticket value can be used to support the museum and ensure we can remain open.
What if I can’t print my ticket?
A valid timed entry ticket must be presented, to gain entry to the Museum. Tickets can either be presented on paper or on a smart phone.
Will the Café be open?
No, unfortunately we are unable to open the café at this time.
We will require you to wear a face mask during your visit.
(This does not apply to under 11s or people excluded due to health conditions).
Please be aware that not all disabilities are visible, so please be understanding of others who may not be able to follow this rule.
Will the Gift Shop be open?
The shop will have limited access and stock. If you wish to purchase an item you must speak with a member of staff first who will be able to help and advise you.
Can I bring my own picnic?
Yes, you can. You are welcome to have your picnic within the at the grounds provided that social distancing guidelines are followed. Please remove all rubbish, use the bins provided and make sure you wash your hands before and after eating.
Is there wheelchair access?
Our Museum accessibility has not changed. As a rural site our outside grounds are a blend of stone, gravel and some uneven earth pathways. Unfortunately, we are unable to offer the loan of Museum wheelchairs at this time.
Will the toilets remain open?
Yes, toilets will remain open. We ask you to keep to two people or one family group within both the men and women’s toilets and we ask visitors to keep a 2 metre distance when queuing.
Will the disabled toilet be open?
Yes, the disabled toilet will be open. This space also includes the baby changing facilities.
Can I bring my dog/s?
Dogs are welcome outside in the grounds but not within the museum or visitor centre. We do ask that they are kept on short leads at all times whilst on site.
What time is last entry to site?
The last timed entry slot is 2.00-3.00pm. Timed one hour entry slots are selected at the time of booking starting at 10am. Please note, these are entry times to the museum. The site will close at 3pm and the gates locked by 3.30pm so we kindly ask that you leave the carpark by this time.
What time does the Museum open?
The Museum opens at 10am. The gates will be open at 9.30am.
What time does the Museum close?
The Museum closes at 3pm. The gates will be locked at 3.30pm.
If your question has not been answered above, please email firstname.lastname@example.org and we will respond to your question as soon as possible.