Brading Roman Villa is one of the finest Roman sites in the UK. Our award-winning Visitor Centre and Museum offers a unique insight into Roman life in Britain, from beautifully preserved mosaic floors to an extensive collection of Roman archaeology.
We are excited to welcome you and we want to make your visit as safe and enjoyable as possible. Below are some FAQs that may help you.
How to book:
Please book tickets using our online booking system.
For school groups and large private groups (10 or more people), please contact the museum in advance to discuss bookings – email: info@bradingromanvilla.org.uk or tel: 01983 406223.
When you arrive:
If you have purchased a ticket online please have your ticket ready to show our staff either on your phone or a printed copy. You may need to queue for a short time while tickets are being checked.
If you are paying online or in person at the museum please consider Gift Aid. If you are a UK taxpayer and you make a Gift Aid donation, the Museum can claim back extra money from the government through the Gift Aid scheme. This means that your donation is worth even more to the Museum. For every pound paid, we can claim back £0.25, so if your donation was £10 we can claim back an extra £2.50. By checking the box to Gift Aid while making a donation, you confirm that you agree to this statement.
During your visit:
Any children in your group must be supervised at all times.
We make every effort to ensure that accessibility needs are catered for during your visit. If you need additional assistance or support whilst here please ask a member of the staff or volunteer team who will be happy to help you where feasible.
Gift Aid
Brading Roman Villa Trust is a charity and so, with your help, we’re able to benefit from the UK government’s Gift Aid scheme.
We can claim an additional 25p per £1 you spend, and at no extra cost to you:
We are able to claim Gift Aid on pay once, visit all year tickets. If you are a UK taxpayer, all you need to do is to give your permission when you buy the ticket. So, if you purchase a family ticket and select Gift Aid, we can claim £9.75 from the government towards our work to increase community engagement and conserve the site for the future.
Any donations you make to the Brading Roman Villa Trust – when booking a ticket online or in person at the museum is eligible for Gift Aid if we have a valid Gift Declaration for you.
To claim Gift Aid, we need to record your name, postcode and first line of your address. This information will be held in our secure database and used in line with the General Data Protection Regulation.
By allowing us to claim Gift Aid, you are declaring that you are a UK taxpayer and understand that if you pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all your donations in that tax year it is your responsibility to pay any difference. If you pay Income Tax at the higher or additional rate and want to receive the additional tax relief due to you, you must include all your Gift Aid donations on your Self-Assessment tax return or ask HMRC to adjust your tax code.
If you have any questions on how we claim Gift Aid or how you can help us change lives through culture, please get in touch with our team.
Your support makes a real difference – thank you.
FAQs
When are we open?
We are open Tuesday to Saturday: 10am-4pm (Museum last entry: 3pm)
Café open 10am-3pm (last hot food orders at 2.30pm)
What is a pay once, visit all year ticket and what does it include?
Your ticket gives you 12 months unlimited entry to the museum from the date of purchase: you will find the date of purchase on your e-ticket or Annual Pass at reception. This excludes some special events and/or exhibitions for which there may be an additional charge. These events will be advertised on our website bradingromanvilla.org.uk.
Your ticket is valid for 12 months only and cannot be extended beyond this period.
Admission for children under 5 is free. Children aged 0-12 years must be accompanied by an adult.
Visitors can enjoy unlimited visits for 12 months from the date of ticket purchase.
Will there be any other additional charges and does this include all events at the Museum?
No, there is not an additional charge for normal museum entry, however, throughout the year there may be some events subject to an additional charge and may not be included in your ticket. These will be advertised on our website or contact our team for more information prior to your visit.
What if I only want to visit the museum once?
Your ticket is valid for one visit or 100! As a charity, a ticket which is valid for 12 months allows us to treat your purchase as a donation.
Will my time in the museum be restricted?
No, however last admission is at 3pm and the site closes at 4pm. We recommend at least 1 hour for the museum, so please consider this when deciding when to visit. The café, shop and grounds are accessible without a ticket.
I am a Friend of Brading Roman Villa / Museum Association / Association for Roman Archaeology Member do I still need to book and will I have to pay?
If you are a Friend of Brading Roman Villa, Museum Association or Association for Roman Archaeology Member, you will still be able to visit for free. You will need to present your membership card on arrival. If you are visiting with non-members, they will have to book via the website or pay on arrival at the museum as usual.
Can I give my ticket to a friend or another family member to use?
No, all tickets are non-transferable, including children’s, that is why we ask you for your personal details on purchase and why we will ask to see some ID on your return visits. If you are unable to provide a matching ID, we reserve the right to refuse entry.
What ID do I need to bring?
You are required to bring proof of identification, such as a passport, driving licence, credit or debit card, every time you visit the museum while your ticket is valid. Under 18s are not required to bring ID for entry to the museum.
Do you offer refunds?
Brading Roman Villa operates a policy of no refunds or exchanges for tickets bought at admissions, booked online or by telephone. Tickets are valid for 12 months only from the date they are booked/purchased and cannot be transferred to another date or extended. Credit/debit card transactions are made on a separate secure server managed by the Art Fund, Art Tickets platform, with full encryption of all credit card data. Your credit card details and personal information will not be shared with any other company or organisation. Use of the ticket implies agreement with our museum guidelines. The ticket remains the property of Brading Roman Villa and is not for re-sale, is non-refundable and non-transferable. The management reserves the right to refuse admission to any ticket holder and, in the interest of the public and for safety reasons, we also reserve the right to request visitors to leave the site at any time.
What if I can’t print my online ticket?
Online Tickets can either be presented on paper or on a smart phone/tablet.
Will the Café be open?
Yes, the café is open 10am-4pm. Last food orders at 2.30pm.
Takeaway options are available and outside seating.
Will the Gift Shop be open?
Yes, the shop will be open and accessible without a ticket.
Is there wheelchair access?
Yes, our museum, shop and café are all accessible.
Please note that as a rural site our outside grounds are a blend of stone, gravel and some uneven earth pathways. We are able to offer the loan of Museum wheelchairs but these are used at your own risk and we do not accept any responsibility for injury, accident or loss to you or others when in use.
Can I smoke or use e-cigarettes?
No, we are a no smoking or vaping site. This is due to the nature of the premises and to help protect the grounds and the ancient monument.
Can I bring my dog/s?
Dogs are welcome outside in the grounds but not inside the museum, café or visitor centre. We do ask that they are kept on short leads at all times whilst on site.
Assistance dogs are permitted across the site and inside the buildings/museum.
What time is last entry to site?
The last museum entry is 3pm. Please note, these are entry times to the museum. The site will close at 4pm and the gates locked by 4.15pm, so we kindly ask that you leave the car park by this time.
Tickets - terms and conditions of sale: Pay once, visit all year ticket
- When you confirm your purchase, you are accepting that these terms and conditions form the basis of a contract between Brading Roman Villa Trust and yourself.
- Tickets are valid for the date and time stated (see below for information about pay once, visit all year tickets). Please check your tickets on receipt as mistakes cannot always be rectified.
- We operate a strict policy of no refunds or exchanges for tickets bought either online or at the museum unless an event or session is cancelled.
- In the event of a cancelled event or session, Brading Roman Villa Trust will refund the ticket price but will not be liable for any additional expenses, for example travel or accommodation.
- Tickets and items purchased where a discount or benefit has been claimed without entitlement are in breach of our terms and conditions of sale, will be declared void and are not valid for entry.
- Tickets purchased through misuse of promotional codes, schemes, and promotions are in breach of our terms and conditions of sale, will be declared void and are not valid for entry.
- We reserve the right to change prices, advertised arrangements and event details at any time.
- Gift aided tickets are subject to His Majesty’s Revenue and Customs (HMRC) regulations. Please notify us if you: want to cancel this declaration; change your name or home address; no longer pay sufficient tax on your income and/or capital gains. If you pay Income Tax at the higher or additional rate and want to receive the additional tax relief due to you, you must include all your Gift Aid donations on your Self-Assessment tax return or ask HM Revenue and Customs to adjust your tax code.
- Tickets must not be sold or resold and are non-transferable. Any resale or exchange of a ticket automatically renders it void.
- You may be asked for ID to match your ticket name. If you are unable to provide a matching ID, we reserve the right to refuse entry.
- Brading Roman Villa Trust or any permitted third parties may carry out general filming, live streaming, photography and sound recording in or about the museum and site, and your consent for this filming may be requested. Please advise venue staff if you do not wish to participate.
- Failure to adhere to our Terms and Conditions of Sale may result in tickets not being valid for entry.
- Brading Roman Villa Trust reserves the right to refuse entry or terminate a visit.
- Your ticket gives you 12 months unlimited entry to the museum from the date of purchase: you will find the date of purchase on your e-ticket. This excludes some special events and/or exhibitions for which there may be an additional charge. These events will be advertised on our website: bradingromanvilla.org.uk.
- Your ticket is valid for 12 months only and cannot be extended beyond this period.
- Admission for children under 5 is free. Children aged 0-12 years must be accompanied by an adult.
If your question has not been answered above, please email info@bradingromanvilla.org.uk and we will respond to your question as soon as possible.